Privacy Policy

Introduction

This Privacy Policy applies whenever you access or use our Platform or Services. From time to time, we may revise this Privacy Policy. Any such revised Privacy Policy will be posted on the Platform and will be effective immediately upon posting.

Data We Collect

Data You Provide to Us

Registration and Profile

To access the Services of the platform, you are required to register with an email address and create a user profile ("Profile") that includes this email address.

Other Submission Data

We collect data from you when you provide it to our Services, including when you create an account, submit information about your organization, and add users for your organization.

Product and Service Usage

We collect and log usage data when you interact with our Platform and Services. Usage data includes platform log-ins and all activity and actions taken on the Platform or through the use of our Services.

Cookies

We use cookies to collect data to recognize you and device(s) on, off, and across different services and devices where you have accessed our Platform and Services.

Other

Our Services may change and we may introduce additional features that require the collection of new information. If we materially change how we collect, use, or share your data, we will notify you and may update this privacy policy.

How We Use Your Data

Services

We use your data to authorize access to, and deliver, our Platform and Services.

Communications and Customer Support

We use your data to communicate with you in conjunction with our Platform and Services. We also use your data for customer support communications and customer authentication.

Marketing

We may use your data and content for marketing strategies and the creation of marketing and promotional purposes, such as including an image or testimonial on our website.

Product Development Research

We may use your data to further develop our Platform and Services and research new opportunities to provide users with a better experience.

Other

Our Services may change and we may introduce additional features that require the collection of new information. If we materially change how we collect, use, or share your data, we will notify you and may update this privacy policy.

How We Share Information

Our Services

Information submitted through our platform is shared with others via our services. For example, intake data submitted is shared with the relevant healthcare provider or facility.

Service Providers

We use service providers to help deliver our Platform and Services, and your data may be visible to these providers as reasonably necessary.

Other

It is possible that we will need to share your data for other purposes, such as in the event that we are required to by law. We will attempt to notify you in this event.

Your Rights and Obligations

You have the right to access, delete, or modify your data at any time. We retain your data indefinitely or until you ask us to delete it or delete it yourself within your account.

Other Important Information

Security

We implement security measures designed to protect your data, such as HTTPS. We have processes in place to regularly monitor our platform and systems for vulnerabilities and unauthorized access attempts.

HIPAA

All patient data we collect on behalf of clinics is kept strictly confidential and protected by HIPAA.